Frequently Asked Questions
Everything you need to know about your Setpower shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by destination but generally range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Setpower is committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery's progress.